Service Offerings
Enterprise Service Management
Allant provides subject matter expertise using IT Service Management (ITSM) principles and capabilities to improve customer performance, service, and outcomes. Our service management professionals have decades of experience delivering enterprise services and solutions, focused on improving end-user experience, including design, strategy, operations, and continuous service improvement. Our SMEs are skilled in industry best practices, placing end-users at the heart of all our solutions, enabling performance, and delivering operational transparency across the enterprise. Our professionals are experienced in delivering proactive and adaptable IT services, aligned to IT Infrastructure Library (ITIL), International Standards Organization (ISO) 20000-1:2018, and Capabilities Maturity Model Institute (CMMI) for Services Level-3 processes, focused on lowering IT costs and increasing scalability.
Enterprise Service Management Offerings:
- Knowledge Management
- ITSM Architecture, Design, Strategy, and Operations
- ITSM Solution Implementation
- Reporting, Analytics, and Data Visualization
- Service Desk Management
Digital Transformation
Allant offers subject matter expertise driving business process change across customer enterprises adopting technology, processes, and methodologies. Our Digital Transformation SMEs have experience creating new or modifying existing business processes, streamlining workflows, improving productivity, enhancing end-user experience, and implementing automation. Our professionals are experienced in delivering operational efficiencies, value, and innovation utilizing Agile and Lean Six Sigma standards. Our SMEs are skilled in identifying opportunities to streamline processes, reduce variation, and remove waste enabling customers to efficiently and effectively achieve mission priorities.
Digital Transformation Offerings:
- Agile Program Management
- Business Process Improvement
- Business Process Reengineering
- Workflow and Runbook Automation
Application Modernization
Allant provides subject matter expertise in application modernization, updating existing legacy applications by modernizing their platform infrastructure and refactoring application features. Our professionals are experienced in agile development methodologies, focused on improving the velocity of new feature delivery, accelerating API development, and migrating to cloud architectures. Our SMEs are skilled in providing application assessments, identifying critical system integration complexities, and ensuring increased ROI will result from modernization efforts.
Application Modernization Offerings:
- Application Assessment
- Application Development and Refactoring
- Architecture and Software Engineering
- Database Management
- SaaS Migration
- Systems Integration
